Shipping policy

 

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how we process and deliver your orders across India.

 Order Processing Time

All orders are processed within 1–3 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During high-demand periods, processing times may be slightly extended.

 Shipping & Delivery Time (India Only)

We currently ship across India.

Estimated delivery time:

5–12 business days from the date of dispatch.

Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances.

Please note that remote or rural areas may take slightly longer.

 Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.

From time to time, we may offer free shipping promotions.

 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking details may take 24–48 hours to update after dispatch.

 Incorrect Address

Please ensure that your shipping address is correct at the time of placing the order.

We are not responsible for orders delivered to incorrectly provided addresses.

If you notice an error, contact us within 12 hours of placing your order.

 Delayed or Lost Packages

While we work with reliable courier partners, delays may occur due to:

  • Weather conditions

  • High courier volume

  • Operational or logistical issues

If your order is significantly delayed, please contact us, and we will assist you.

If a package is marked as delivered but not received, customers must contact the courier company first.

 Contact Us

If you have any questions regarding your shipment, please contact us at:

officialshopmasti@gmail.com

We aim to respond within 24–48 business hours.